Return Policy for Worthy Click Limited
At Worthy Click Limited, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to make the return process as simple and hassle-free as possible.
Eligibility for Returns
- Items must be returned within 30 days of the delivery date.
- Products must be unused, in their original condition, and with all tags, packaging, and accessories intact.
- Certain items, such as perishable goods, customized products, or hygiene-sensitive items (e.g., undergarments), may not be eligible for returns.
Steps to Initiate a Return
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Contact Us: Reach out to our customer service team at info@worthyclicklimited.com with your order details and reason for the return.
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Receive Authorization: Our team will review your request and provide a Return Authorization Number (RAN) and instructions for the return process.
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Ship the Item: Package the product securely and send it to the address provided using a trackable shipping method.
Refund Process
- Refunds will be issued once we receive and inspect the returned item.
- Refunds will be processed to the original payment method within 5-7 business days after approval.
- Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
Exchanges
We offer exchanges for defective or damaged items. If you’d like to exchange your product for a different size, color, or item, please mention this in your return request.
Non-Returnable Items
The following items are non-returnable:
- Gift cards.
- Downloadable software products.
- Health and personal care items.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or refund promptly.
Contact Us
For any questions or concerns about returns, feel free to contact us at:
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Email: info@worthyclicklimited.com
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Phone: +447470799789
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Address: Sycamore Drive, Huntingdon, England
Thank you for choosing Worthy Click Limited! We appreciate your trust and look forward to serving you.